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First Visit

What To Expect

Your first visit will involve a consultation and assessment and will be between forty minutes and one hour. After listening to your story, we will let you know some more information about the clinic and the treatment options that are available to you. Throughout the consultation, we will develop a deeper understanding of your condition by learning more about your goals, family, work and psychosocial history. With a deeper understanding of your situation and the impact your condition is having on you, we are then able to develop a comprehensive treatment plan for you. Open and efficient communication is an essential part of quality healthcare, as such, we will write a letter back to your referring practitioner following your consultation with us.

What To Bring

– Your referral
– Any recent scans, x-rays etc & reports
– Medicare & private health fund details

Fees And Billing

Fees will be discussed with you when you book your appointment and are to be settled on the day of your appointment.

Cancellations

If you need to cancel your appointment, please contact us as soon as possible. Patients who are keen to have their scheduled appointment moved earlier are contacted when a spot becomes available. Given that clinic and clinician time is valuable, cancellations within 24 hours of the appointment will incur a cancellation fee equal to the consultation fee. If you cancel more than once with less than 24 hours notice we may ask you to pre-pay for future appointments.